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Cancel Items or Order

You may be able to cancel an item or an entire order, provided the item(s) in your order have not been prepared for shipment, or have not shipped. In order to cancel you must send an e-mail to our support desk with the order reference number and a specified request for cancellation. Astral Music will attend to the request during business hours 8:00-17:00 C.E.T.
If you are unable to cancel item(s) online and need to make a return, please review the Returns & Refunds section of online Help.