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I cannot listen to soundfiles.

If you cannot listen to soundfiles you can contact us.

With all plaforms and browsers to support; audiostreaming is a complicated process. we use an open source player from http://www.jplayer.org/

If you experience problems provide us with:

1. your operating system: windows or mac or android or ios
2. the version of your operating system: like windows 8, OSX, Android 4.1, IOS 6
3. the browser which you use: Internet Explorer, Chrome, Safari, Firefox AND it's version

9 out of 10 times we are able to read such information if you contact us via livesupport.